Returns & Refunds

Returns

We will accept returns within 14 days of delivery of your package. Merchandise must be unworn, unwashed and in their original condition with all tags attached. Refunds are contingent upon inspection of the item once we receive it. Fawbush's reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the 14 day policy. Please include a copy of your packing slip. Refunds will be issued to the card used to make the purchase.

Gift receipt returns are for exchange or store credit only.

Holiday gifts purchased between November 1st and December 24th may be exchanged or returned for store credit until January 5th.

Special orders are final sale and may not be exchanged or returned.

Please note, customers are responsible for return shipping costs.  For your convenience, we have enclosed a UPS return label, $8 will be deducted from your return if you choose to use this service.

To use the enclosed UPS return label, simply attach the label to your package and drop it off at a UPS store, at a UPS drop box, at a UPS access point, or with your UPS driver.

UPS locations can be found here.

You may also choose to send your return via the carrier of your choice.

Fawbush's physical store has a different return policy. Please contact us for details.

Exchanges

We are happy to exchange items in perfect condition with price tags attached if your size is available.

The most effective way to make an exchange is to purchase the size and color you need online. We will credit the original purchase when your return arrives at our returns department.  Shipping charges to receive your replacement items are on us! Simply write exchange in the "Add A Note" box on the checkout page and we will deduct the shipping charges upon shipment.

Please note, customers are responsible for return shipping costs.  For your convenience, we have enclosed a UPS return label, $8 will be deducted from your return if you choose to use this service.